24 ideas.
Phone & callsA simpler starting pointBe there when your team can’t answer
An AI receptionist can answer while you’re on a job or after the office closes. It takes a message, answers routine questions, and passes the details to your team so they can call back.
Example: catch 8 after-hours calls a week that used to go to voicemail
Phone & callsA simpler starting pointHave the details ready when you call back
Give your office a clear summary of who called, where they are, and what they need. Your team can pick up the conversation without asking the customer to start over.
Example: turn 20 messy messages a week into clear notes
Phone & callsA simpler starting pointSpend less time answering the same questions
Customers can get answers about your hours, services, and coverage area right away. Questions that need a conversation go to your team.
Example: save 6 office hours a week on repeat questions
Phone & callsA simpler starting pointText back callers you missed
A quick text lets callers know you haven’t forgotten them. They can tell you what they need while your team finishes the job they’re on.
Example: win back 3 callers a week who would have moved on
Follow-up & salesSome setup neededSent an estimate and never heard back?
A friendly follow-up gives customers a chance to ask questions or book the work. We can help send those reminders and let your office know when someone replies.
Example: win 2 more jobs a month from old quotes
Follow-up & salesSome setup neededGet back to website enquiries sooner
When someone fills out your contact form, a quick reply lets them know you’ve received it. Your team gets the details they need to follow up.
Example: reply in under a minute instead of hours
Follow-up & salesSome setup neededWin back past customers
Reach out to customers you haven’t heard from in a while to see if they need service again. Your office can take over when someone is ready to talk.
Example: bring back 5 old customers a month
Follow-up & salesSome setup neededRemind customers when service is due
Help customers stay on top of their next treatment with a timely reminder and an easy way to book.
Example: keep 4 more plans a month from lapsing
Office & adminSome setup neededSort and answer routine email
Sort incoming messages and prepare replies to routine questions. Your office can review the drafts and spend more time on customers who need their attention.
Example: save 4 office hours a week on email
Office & adminSome setup neededDraft invoices and customer messages
Give your team a first draft of invoices and customer messages, using the details you already have. They check everything before sending it.
Example: cut message writing time in half
Office & adminSome setup neededTurn call recordings into short notes
Help your team catch up on a customer conversation without listening to the entire recording. A short summary keeps the important details easy to find.
Example: skip 30 minutes of call review a day
Reviews & reputationA simpler starting pointMake it easier for customers to leave a review
Send customers a friendly invitation to share their experience after a visit. A direct review link makes it easy for them to leave honest feedback.
Example: get 6 more reviews a month
Reviews & reputationA simpler starting pointDraft replies to online reviews
Start with a thoughtful draft for each review, whether it’s a thank-you or a concern. Your team reviews and approves every response.
Example: reply to every review within a day
Reviews & reputationSome setup neededSpot unhappy customers early
Help your office notice complaints in calls and messages sooner, so someone can reach out and try to put things right.
Example: catch 3 upset customers a week early
Scheduling & routesSome setup neededBook jobs into open time slots
Offer customers appointment times that work with your schedule. Your team spends less time going back and forth to arrange a visit.
Example: book jobs with one call instead of three
Scheduling & routesA larger projectGroup nearby visits to cut drive time
Plan nearby jobs together so your technicians spend less of the day driving between appointments.
Example: save each tech 30 minutes of driving a day
Scheduling & routesA simpler starting pointCut no-shows with reminders
Give customers a reminder before their visit and a chance to confirm or reschedule. Your technicians are less likely to arrive at an empty house.
Example: cut no-shows from 8 to 3 a week
Owner insightA larger projectSee which homes need repeat visits
See which properties need unplanned return visits and look for patterns. Your team can investigate what’s happening and decide what needs to change.
Example: spot 8 repeat-visit homes a week
Owner insightSome setup neededKnow how the day went without chasing updates
Get a short email with the day’s calls, new bookings, and anything that needs your attention, all in one place.
Example: read your whole day in 2 minutes
Owner insightSome setup neededFind where you lose the most jobs
Look at unanswered calls and estimates that haven’t turned into bookings. We help you see where a change could make the biggest difference.
Example: identify three reasons enquiries aren’t turning into bookings
Website & marketingSome setup neededChat with website visitors
A website chat assistant can answer common questions and help visitors get in touch. Your team takes over when someone needs more help.
Example: turn 5 more site visits a week into leads
Website & marketingSome setup neededWrite clear service and area pages
Help customers understand what you treat and where you work. We can draft useful pages for your team to review before they go on your website.
Example: draft 10 local pages in a week
Website & marketingA simpler starting pointKeep social pages active
Have a set of posts ready to review about your services and seasonal pest concerns, without spending your evenings wondering what to write.
Example: draft a month of posts in one sitting
Phone & callsSome setup neededHelp customers in English and Spanish
Let customers ask routine questions in the language they’re most comfortable with. We’ll check what language support your business needs and when a team member should step in.
Example: help Spanish-speaking callers you used to lose